Archives for March 2009

So.. yes, I hired Robert Scoble and Rocky Barbanica

And yes, this was a big deal, and a great thing for Rackspace (my employer).

There is a back-story to this that you wouldn’t believe, so I won’t tell it.  Unless you are buying me a beer 😉  Let’s just say I set long term goals and sometimes achieve them.

Anyway, I have a huge amount of respect for these two guys – and I wanted them both at Rackspace – we wanted the team.  They need each other for the magic to be fully extracted.  My Leadership Team made it happen – and quickly – I thank them a great deal for the trust they have placed in me, and in Rocky and Robert.  We won’t disappoint.  We have a lot of hard work to do, but it is good, honest work.  And Rackers are not afraid of honest work – never have been, never will be.

Speaking of odd back-stories (and I need to write a post about SxSW!) – I met the Zappos CEO, Tony Hsieh.  We have an interesting historical connection we never realized – we both ran dial-up BBS’s in the Bay Area in the 80’s.  We both know some of the same people.  As a customer focused guy I am awed by what Zappos does.  And I joined Rackspace because they have the same dedication to “customer experience”

I’m hoping to have a public conversation with Zappos soon about Social Media – and how it helps take care of customers — and the bottom line.  Details coming soon.  And of course – Robert will be there.  Moderating, perhaps.


Big day today

So I should be sleeping.  And will be soon enough.

But something I have worked on for well over a year gets announced later today.

Really, a year?


And it isn’t even a product.

But I’m pretty pleased with it.

“I Never Trusted You”

Someone I knew from 7 years ago shared that with me tonight.  Why, I wondered.

The reason, it turns out is stupid – I was a single parent raising two young “teens”.

“That creeped me out”!

Really? In 2002 a father raising his kids creeped you out?  You must be going totally bat-shit now then – there are SO many of us compared to then.

Guess what?

You creep me out.

Deal with it.