It must be a bad day (or at least an enlightening one) for Snap. 3% of the blogs I read today dropped Snap publicly. That might not sound like much, but I bet only 10%, at best, of the blogs I read ever used Snap. So that means Snap lost a *lot* of customers today. Why?
Well, it happened today because Performancing blogged about it, Scoble caught onto it and finally killed his Snap (which I complained about in his comments weeks ago) and The Texas Startup Blog (one I really enjoy).
But why did Snap get to this point? Because they either were not reading the blogosphere, or they were ignoring it. They never responded to my comments, or any others I’ve seen who had complaints about the software. The never reacted, interacted or became proactive. They let the blogosphere decide their fate, instead of trying to influence it. Sure, Snap will probably be fine – but they’ll not be putting their little widget in too many blogs anymore, I don’t think. Click through to Performancing for the initial rant.
Snap’s preview anywhere gizmo is ruining the reading experience for millions of people. Its intrusive, obstructive and unuseful in almost every respect and use case.