He’s That Good

The only video game I really play. I’ve probably bought 10-15 different versions of this game over the years – and the latest, Tiger Woods PGA Tour 09 should be here any day now.

My best worse experience with Tech in the last two years. XBOX Live.

When my XBOX live accounts work, I love XBOX live. I used to buy movies on it – before they banned my credit card for life just because it expired.

I love almost everything about my XBOX Live experience except for their support, which completely sucks, and is without doubt, the worse I have ever experienced from a large company.

Yes – worse than my mortgage company, my water company, whatever.

XBOX Live is a great service – but they do not offer great service.

Once your credit card is expired, and Microsoft attempts to bill it and it fails, then that number is locked out – seemingly forever, according to the live “help desk”.

Then you start getting random email messages, like the one I got today:

This mail is confirmation that your subscription to Xbox Live 12 mo. Gold Membership has been cancelled on Thursday, April 03, 2008.

If you have questions about this cancellation, or if you want to reactivate your subscription, please go to www.xbox.com/support or call Xbox Customer Support at 1 (800) 4MY-XBOX.

Canceled? WHICH account? I have several. Canceled? I canceled nothing.

I have NO CLUE what this email refers to.

Microsoft has no clue how to resolve credit card issues in XBOX Live – really – do a Google Search for it (30,800 hits).

I don’t have credit cards. I have one ATM card that works like a credit card. For me to change that number I need to change bank account numbers. Microsoft – why should I change bank account numbers, get a new ATM card, AND order new checks just because your software and/or operators cannot figure this shit out!

Credit Cards expire. So do debit cards. Deal with it, already. Really – just fucking deal with it. Work with me.

Search this blog, or the XBOX Live forums – you will see how long I have been fighting this idiocy.

And. I. Am. Just. About. To. Stop. Fighting.

And as an owner of three XBOX systems I think I am a customer worth keeping. But Microsoft has to do the work now. I’m tired of working to make sure I can give them money.

That’s just unacceptable.

Microsoft, you HAVE to know about this problem – I’ve talked to you about it for a year. Just fix it! Don’t just teach your Indian Tech Support to just tell me to “get a cash credit card at the grocery store”. That is bullshit. Teach your call center employees to help me.

Or lose me forever. You are on the brink. And right now, you are disappointing me.

And many others, if you believe in search results.

My number is right up there in the about box – call me. But only if you can fix your systems to use my completely valid debit card. The same one I can still use to buy Microsoft Points via the XBOX. I just can’t buy XBOX Live with it. Really. Your systems are that broken.

If you work at or for Microsoft and you can fix this, then please call me. PLEASE!

FreeNAS Tutorial for Windows Users – Part Five – XBOX 360

Update: Please read all the comments before sending me a question! You can find my FreeNAS posts/Tutorials here:

Very quick one here – but since I get a lot of hits looking or this information, I thought I would post it. Enabling the XBOX 360 to see the FreeNAS server is very simple.

  • On your FreeNAS admin page, select UPnP under Services.
  • Click Enable on the UPnP page.
  • Give it a name that you will recognize when browsing via the XBOX.
  • Set the network interface (should be set if you only have one network card.
  • Select the FreeNAS share you want the XOX 360 to use – in this case I am sharing my Movies folder with my XBOX – I could also add music, pictures, etc.
  • I left the port blank to use the defaults.
  • Under Profile just select XBOX 360.
  • You can enable the Control web page or not.
  • Click Save and Restart.

FN_XBOX That’s it – on your XBOX 360 you should be able to go to the media blade, select Video, then browse for computers and see the FreeNAS server (you may have to press the blue “X” button on the XBOX remote to change the source of the movies, music, whatever. Below is the UPnP screen shot from my FreeNAS server.

These women kicked my a$$ – Tiger Woods 2008

Yes, I am a Tiger Woods video game fanatic.  I have 3-4 versions for the PC as well as, 2006, 2007 and 2008 (two copies) for the XBOX 360 and Tiger Woods 2008 for the Wii.

I’ve been going through the Tiger Challenge on 2008.  The women have been kicking my butt!  Seriously, someone gamed this game.  I’ll hit a tee shot 150 yard farther than they do, yet they get on the green before me.  I hate "Bingo, Bango, Bongo" (three points per hole – 1st on the green, closest to the pin, and lowest score).  The TW 2008 women seem to be programmed to excel at this particular game.

In any case, I beat everything today except Tiger.  Now I need to play him for 18 holes on Pebble Beach.  Oh Joy!

I’m hoping there is some quiet time tomorrow.  I have an appointment with Tiger.  It’s amazing how a video game can reduce your stress level (even when the women are pissing you off!).

Until tomorrow, Tiger!

You know you are getting old when…

You wake up at 7am and your kids are just getting home from the night before!

They left about 8 last night, with both XBOX 360’s and both copies of Halo 3. As well as a half dozen controllers, an Ethernet hub, all the cables and power adapters, etc. They literally packed it all into a suitcase as they headed out for an all-night Halo 3 party. I imagine I’ll let them sleep until 2 or 3 PM.

I’m just beyond the all-nighter anymore. I don’t sleep a lot, but I do need the few hours I do get!