Creating Passionate Users: "Oops… we forgot about the users."

October 3, 2006 by

I had to comment on this post….  because I couldn’t agree more.  I’ve been in meetings with all levels of MGT up to and including the CEO of a 5000+ company and I can’t believe how often customers are ignored.  Completely ignored.

Link to Creating Passionate Users: “Oops… we forgot about the users.”

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