I just got a call from a local "consumer survey" company – at 6:30 PM. They asked for 15 minutes of my time – it took them two minutes to ask for the fifteen minutes.
First, calling during the dinner hours is probably stupid – I bet not many people will let their meals sit for that long.
Second, instead of having a human call me and go through the complete introduction just for me to say "No thank you, I don’t have 15 minutes to spare during dinner" they could use a computer that says, "If you have 15 minutes, and would like to take this survey now, please press 1. If you would prefer to take this survey at a different time, please press 2".
Saves me time, saves them manpower.
Just don’t call me during dinner.