Sometimes you bite off more than you can chew. The ATT iPhone Experience.

Joshua, the guy that sold me three iPhone 3G’s was great – from the start to the finish.  I had his personal cell phone number and woke him bright and early this morning – I couldn’t have asked for or expected more from him.  Great Sales experience.

ATT Activation?  They could do better.  First off, they had me validate my contract on each phone – individually, even though I bought them all (three of them) at the same time. Even though I added them to the ATT “Family Plan”.

I never signed a contract.  I “agreed” to some poorly defined “contract” over the phone (assuming it was actually me pushing the buttons – NOT admitting that it actually was – it could have been anyone) – there were few details, and NONE of those details included anything about pricing.

I wonder how legally binding his entire thing is – I think a decent lawyer could argue that I don’t have a contract at all, since it was NEVER disclosed to me what my monthly costs would be, when the bill is due – basically, there were no Terms of Service discussed at all

Can I be legally bound to a contract that wasn’t fully disclosed?.

So do I have a contract with ATT at all?  I think I *might* – but I don’t know what the terms of the contract are – which probably invalidates it. 

I do have three iPhones – which honestly, I like.  Not knowing what they are really going to cost me?  NOT liking that so much.

So listen up, ATT – fully disclose the costs and have me agree to THOSE costs – not some “you also agree to Apple’s Terms of Service” BS on a telephone (details of which were also not disclosed to me).

I figure I just got three iPhones contract free since the terms were not defined, and I signed nothing.  I am sure Apple and ATT will think differently.  But they cannot produce a contract with my name on it – a least not one I have signed.

I don’t get this model at all. Do they really think that I will bound by a set of terms that didn’t include any cost info? If so, I think they are making a mistake.  This was a very “fuzzy” transaction at best.

Comments

  1. @Ike – Good Point! 🙂

  2. Sure makes it convenient for them to change alter amend reinterpret imagineer the terms later, doesn’t it?