Yes, my Internet, Phone AND Cable were all out for six hours today. I spent almost an hour on the phone with Time Warner just waiting to talk to someone – this is the single thing they must address quickly. The wait times are absolutely unacceptable. Even talking to Billing took me 40 minutes.
I have no idea what was wrong (and knowing Time Warner I never will). It would be nice though to get an explanation every now and then.
Oh well, gonna post this while I still have a connection.
Not happy – again. Thanks Time Warner for turning a beautiful day into a pain in the ass.