Update: My Quiznos Delivers

Just a quick update to this post from last week. Quiznos Marketing department contacted me via email about the online ordering/coupon issue. The response is as follows:

Rob –

I recently read your blog on Quiznos Delivery and am sorry for your
inconvenience. I am part of the team that is working on online ordering and
want to make sure that our user experience is a good one.

I have forwarded your comments to our development vendor so they can
review/correct this issue.

If you feel comfortable… I’d like to mail you a Quiznos gift certificate
for your trouble. I just need your mailing address.

Thanks for your business.

Quiznos Marketing Dept
marketing@quiznos.com

I removed the name of the employee. But I did respond and send my address. I’m also pretty sure that by the time I get a coupon the online ordering service will be corrected.

Thanks for being responsive, Quiznos!

Very cool. I love delivery. And I love Quiznos. I found out they delivered via a coupon they mailed me. It was a Free delivery coupon – worth $2.00. I love delivered food, and I love free. So last week I went online and ordered two sandwiches from Quiznos, and went to the online checkout. Odd. No place to put a coupon code. I wrote in the special instructions box, I have a coupon for free delivery.

They still charged me $2.00 for delivery.

Tonight I ordered three sandwiches online and again wrote, I have a coupon for free delivery in the instructions.

They still charged me $2.00 for delivery.

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